936-327-8873

Correction- Escapees Club News 11/07/2017

The newsletter that went out this morning contained incorrect information about the office hours for the Christmas holiday. Below you will find the correct information for all upcoming closures. We apologize for the confusion and wish you all a happy holiday season!

Thanksgiving
The call center will be closed Thursday November 23 and Friday November 24 for the Thanksgiving holiday.  Mail scheduled for Thursday and Friday will go out on Wednesday November 22. Please call us by 5:00 pm central time on Tuesday November 21 for any changes to your mailing instructions.

Christmas
Our office will be closed on Monday December 25 for the Christmas holiday and will reopen on Tuesday December 26 at 8:00 am central time. Mail scheduled for Monday December 25 will be sent out on Friday December 23. Changes to your mailing instructions need to be called in by 5:00 pm central time on Thursday December 22.

New Years
Our office will be closed Monday January 1 for New Year’s. We will re-open at 8:00 am central time on Tuesday January 2.  Mail scheduled for Monday the first will be sent out on Friday December 29. Changes to your mailing instructions need to be called in by 5:00 pm central time on Thursday December 28.

Tips to Remember

Remind friends and family that we are unable to accept any perishable items addressed to your Rainbow Drive address. We do not have the facilities to store these items. Please ensure that correspondents have your correct and complete address, including your personal mail box (PMB) number. Incorrectly addressed mail will be delayed up to one week. Feel free to email your mailing instructions to: This email address is being protected from spambots. You need JavaScript enabled to view it.. As you can imagine our phones are very busy during the holidays. We will send a confirmation e-mail when we receive your mail request.

Leave a Reply

Your email address will not be published. Required fields are marked *